CContact
Talk to us before you book
Chat is fastest; for urgent issues call the urgent line — or leave a number for a call-back.
- +66 80 000 0000
- Call
- +66 2 000 0000
- Urgent repair line
- +66 80 000 0000
Call-back / business quote
Best for many units, installations or yearly contracts.
This form isn't connected yet (set formEndpoint in site.ts). Please chat or call us for now.
Opening hours
- Mon–Sat
- 08:00–18:00
- Sunday (urgent repairs)
- 09:00–17:00
Our official channels
- LINE @frostline, +66 2 000 0000 and urgent line +66 80 000 0000 only
- Technicians show a company ID and a job sheet with your booking number
- Company account only — never a personal transfer
Questions
01Where do I find the BTU?
On the sticker on the side of the indoor or outdoor unit (Cooling capacity), or in the model number — '12' often means 12,000 BTU. Send us a photo if unsure.
02Will the price change on the day?
Table prices don't change unless the type or BTU was different, or height equipment is needed — and you're always told before we start.
03Do you work for shops and offices?
Yes — out of hours if needed, with tax invoices and withholding tax. See the business care plan.
04How do I pay?
Transfer to the company account or PromptPay after the job; installations need a 30% deposit, to the company account only.